Right of Withdrawal (Only for physical data carriers):

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of concluding the contract.

To exercise the right of withdrawal, you must inform us (e.g. by a clear statement sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

The sample withdrawal form can be found below our General Terms and Conditions/Customer Information.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Expiry Grounds

The right of withdrawal expires for a contract for the supply of non-prefabricated digital content which is not supplied on a physical data carrier, if the trader has begun with the execution of the contract after the consumer

  1. has expressly agreed that the trader starts with the execution of the contract before the withdrawal period has expired and
  2. has confirmed his/her knowledge that by agreeing to the commencement of the execution of the contract he/she loses his/her right of withdrawal.

It is the buyer’s responsibility to properly install the software.

The buyer is responsible for ensuring that his/her device meets the necessary system requirements. These requirements are stated in the product description and should be checked by the buyer before making the purchase.

Our software products come directly from the manufacturer and can be installed on any device that meets the system requirements. However, please note that we cannot perform remote installations, remote diagnoses, or error diagnoses. It is the buyer’s responsibility to independently address any errors during installation.

The sample withdrawal form can be found below our General Terms and Conditions/Customer Information.

Sample Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

Michael Wagner

AMCity B.V.  Molenstraat. 20 7551DC Hengelo Netherlands VAT number: Nl860335884B01

Email: info@lizenz-profi.de

– I/we () hereby give notice that I/we () withdraw from my/our () contract of sale of the following goods ()/provision of the following service ()

– Ordered on ()/received on ()

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if this form is notified on paper)

– Date

(*) Delete as appropriate.